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Refund Policy

Our refund policy for our online store is as follows:

  1. Eligibility:
  • To be eligible for a refund, you must have purchased the product directly from our online store.
  • The product must be unused and in the same condition that you received it.
  • You must request a refund within 30 days of the date of purchase.
  1. Refund Process:
  • To request a refund, please contact our customer service team with your order number and the reason for the refund request.
  • If your refund request is approved, we will issue a refund to your original payment method within 7-10 business days of receiving the returned product.
  • Shipping costs are non-refundable, and you are responsible for paying the shipping costs associated with returning the product.
  1. Exchanges:
  • We do not offer exchanges for products purchased from our online store. If you wish to exchange a product, you must request a refund for the original product and place a new order for the desired product.
  1. Damaged or Defective Products:
  • If the product you receive is damaged or defective, please contact our customer service team immediately.
  • We may request that you provide photographic evidence of the damage or defect.
  • If the damage or defect is confirmed, we will either issue a refund or send a replacement product, depending on your preference.
  1. Exceptions:
  • We do not offer refunds for products that are on sale or discounted.
  • We reserve the right to refuse a refund request if we suspect fraudulent activity or abuse of our refund policy.

We reserve the right to modify this refund policy at any time without prior notice. By making a purchase from our online store, you agree to be bound by the latest version of this refund policy.

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