Refund Policy

Our refund policy for our online store is as follows:

1. Eligibility:

• To be eligible for a refund, you must have purchased the product directly from our online store.
• The product must be unused and in the same condition that you received it.
• You must request a refund within 30 days of the date of purchase.

2. Refund Process:

• To request a refund, please contact our customer service team with your order number and the reason for the refund request.
• If your refund request is approved, we will issue a refund to your original payment method within 7-10 business days of receiving the returned product.
• Shipping costs are non-refundable, and you are responsible for paying the shipping costs associated with returning the product.

3. Exchanges:

• We do not offer exchanges for products purchased from our online store. If you wish to exchange a product, you must request a refund for the original product and place a new order for the desired product.

4. Damaged or Defective Products:

• If the product you receive is damaged or defective, please contact our customer service team immediately.
• We may request that you provide photographic evidence of the damage or defect.
• If the damage or defect is confirmed, we will either issue a refund or send a replacement product, depending on your preference.

5. Exceptions:

• We do not offer refunds for products that are on sale or discounted.
• We reserve the right to refuse a refund request if we suspect fraudulent activity or abuse of our refund policy.

We reserve the right to modify this refund policy at any time without prior notice. By making a purchase from our online store, you agree to be bound by the latest version of this refund policy.